Terms of Service

1. Services Provided

EverTurf San Ramon Artificial Grass provides artificial grass installation, turf removal, and related landscaping services for residential and commercial properties in San Ramon, California, and surrounding areas. All services are performed by trained professionals in accordance with industry standards.

2. Quotes and Pricing

All quotes provided are estimates based on the information you provide and our initial site assessment. Final pricing may vary if site conditions differ from what was initially assessed. We will notify you of any changes before proceeding with work that affects the price.

3. Payment Terms

Payment terms will be outlined in your service agreement. Typically, we require a deposit before work begins and final payment upon project completion. We accept cash, check, and major credit cards. Late payments may be subject to additional fees.

4. Scheduling and Delays

We make every effort to complete projects on time. However, delays may occur due to weather conditions, material availability, or unforeseen site issues. We will communicate any delays promptly and work with you to reschedule as needed.

5. Warranty and Guarantees

We stand behind our work. Installation workmanship is covered by our warranty for a specified period outlined in your service agreement. Product warranties are provided by manufacturers and will be detailed in your contract. Warranty claims must be reported promptly and may require inspection.

6. Property Access and Safety

You agree to provide safe and clear access to the work area. This includes removing obstacles, securing pets, and ensuring our team can work without hazards. We are not responsible for damage to underground utilities that are not properly marked or disclosed.

7. Cancellation Policy

If you need to cancel or reschedule, please contact us as soon as possible. Cancellations made less than 48 hours before the scheduled start date may be subject to a cancellation fee. Deposits may be non-refundable depending on materials already ordered or work already performed.

8. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not responsible for indirect, incidental, or consequential damages. We carry liability insurance and workers compensation coverage for your protection.

9. Use of Website

Our website is provided for informational purposes. You may not use it for any unlawful purpose or in any way that could damage or impair the site. All content, including images and text, is the property of EverTurf San Ramon Artificial Grass and may not be reproduced without permission.

10. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

EverTurf San Ramon Artificial Grass
2603 Camino Ramon #370, San Ramon, CA 94583
Phone: (925) 257-6490
Email: hi@sanramonartificialgrass.com